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Virtual Care

Walmart Health Virtual Care Visits

Available in: All 50 U.S. States

The Virtual Urgent Care and Virtual Talk Therapy program, provided by Walmart Health Virtual Care, offers access to speak with a board-certified medical provider virtually nationwide and when medically necessary, get prescriptions^ sent directly to your pharmacy. This convienent program allows you to seek medical care 24/7 and 365 days a year.

Monthly Membership Subscription Cost:
$10 for an for Individual
$20 for Individual+1
$30 for Family

MeMD Virtual Visits, a Benefit Boost Subscription Product

A BENEFIT BOOST SUBSCRIPTION PRODUCT

Walmart Health Virtual Care Visits

Immediate care from the comfort
of your home or office.




Telehealth services provided by

Walmart Health Virtual Care Logo



Virtual Urgent Care & Virtual Talk Therapy Visits
provided by Walmart Health Virtual Care (WHVC)

$0.00 Cost* to all Members

*Virtual Urgent Care & Virtual Talk Therapy Visits are paid by HealthyAmerica and not by member.



VIRTUAL URGENT CARE VISITS

Ideal for common illnesses and minor injuries like allergies, flu symptoms, sinus symptoms, UTIs and more.


Quick Virtual Urgent Care Facts

  • Available Nationwide
  • Healthcare 24/7/365
  • Diagnosis & Treatment provided by state-licensed, board-certified medical providers
  • Prescriptions can be picked up locally^






VIRTUAL TALK THERAPY VISITS

Walmart Health Virtual Care's national provider team of licensed professional counselors, clinical social workers, marriage and family therapists are there to help with common teletherapy issues like abuse, anxiety, stress and more.


Quick Virtual Talk Therapy Facts

  • Available Nationwide
  • 50 minute sessions
  • Sessions in as few as 24 hours
  • Therapy provided by licensed counselors, social workers and therapists
  • Treatment for ages 18+






AUDIO OR VIDEO APPOINTMENTS

Certain state laws require video visits. If you are in a video-only state, the video-only option will show in your portal. If you are in a state that allows audio or video, both options will be available to choose in your Walmart Health Virtual Care portal.

If a patient in a video-only state encounters an emergency or has certain technology limitations, they will not be denied service and can continue to use audio-only when clinically appropriate.

See State-by-State Requirements:
https://go.memd.me/state-modality/






New Virtual Urgent Care AI Program

With WHVC's new Virtual Urgent Care AI program, the intake for Virtual Urgent Care Visits is now simpler. Clinical questions will be asked during the screening during intake. The provider receives this information prior to the visit and then when the provider conducts the visit, the visit will focus more on the member's needs.






How it Works

SCHEDULE A VISIT
Set up your account using the link and plan code provided on your member portal. After set-up, log in to Walmart Health Virtual Care Member Portal to schedule a visit.

SPEAK WITH A PROVIDER
After initial intake questions related to the reason for the visit request, a provider will connect with you (either by phone or video, depending on your state and your request selection).

RECEIVE CARE OPTIONS
After provider assesses your concerns, they will recommend treatment options which could include prescription medication^ when medically necessary or a referral to an in-person provider.

It is important that you set up your account using the link and code provided on your ID card. If you set up your account directly without using either the Plan Code or the link provided, you could be charged for visits.






Walmart Health Virtual Care (WHVC) offers medical consultations and talk therapy services via telehealth to patients nationwide. Telehealth services may vary by state. Services are provided in accordance with state law by licensed health care professionals, subject to the licensed professionals’ judgment. When medically necessary, WHVC providers may prescribe medication that can be picked up at a pharmacy of the patient’s choice; WHVC does not guarantee that a prescription will be written. WHVC is not a pharmacy or prescription fulfillment warehouse. WHVC is not an insurance product. Virtual Urgent Care visits are not a replacement for a primary care physician.

^When medically necessary, WHVC’s providers (except therapists) can submit a prescription electronically for purchase and pick-up at your local pharmacy. WHVC’s providers will not prescribe elective medications, narcotic pain relievers, or controlled substances. WHVC’s providers are each licensed by the appropriate licensing board for the state in which they are providing services and all have prescriptive authority for each of the states in which they are licensed.

If you purchased the Virtual PCP Solution Subscription Membership with the Benefit Boost Subscription Membership, the Walmart Health Virtual Care Visits membership services will be based on the Virtual PCP Solution services with Walmart Health Virtual Care.









THIS IS NOT INSURANCE. IF YOU PURCHASE THIS PRODUCT, YOU ARE SIGNING UP FOR A MONTLY MEMBERSHIP SUBSCRIPTION.


Read the brochure carefully. Read the guide carefully. This is a brief description of a virtual urgent care and talk therapy telehealth service provided by Walmart Health Virtual Care and is not an insurance contract. This is not a qualified health plan under the Affordable Care Act (ACA). Some services may be covered by a qualified health plan under the ACA. This plan does not meet the minimum creditable coverage requirements under M.G.L.c 111M and 956 CMR 5.00. This is not a Medicare prescription drug plan.

You might see references to MeMD® in the guide or on the Walmart Health Virtual Care link and portal. MeMD® is making the shift to their new name, Walmart Health Virtual Care.

While we believe you will be pleased with your overall membership product, we cannot however warrant or guarantee the performance of any service. Services and product cost are subject to change. Product features and availability may vary by state. For billing, customer service, fulfillment or membership questions, contact us at 866-438-4274.

Walmart Health Virtual Care and and HealthyAmerica are separate legal entities and have sole financial responsibility for their own products.







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